This article discusses the successful aspects of process improvement efforts that are not explicitly addressed by the CMM, but which are critical in achieving business and process improvement goals. It also summarizes the lessons learned by an organization that matured with these practices.
Shiva Kumar holds a bachelor's degree in Electrical and Electronics Engineering and focuses on Software Quality Assurance. He has his specialization in designing Test strategies and has contributed an article on the same. He is one of the key members in the Software Quality Assurance team in Think Business Networks and he has also worked as a full-time member in the Software Engineering Process Group (SEPG), involving himself in the process definition for his organization which is heading towards SEI-CMM. At present he controls the Software Quality Assurance Team for the project Digital Nervous System, which basically automates the software processes. He is also one of the founder member of Software Process Improvement Network, Coimbatore.
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