Defect Tracking: Best Practices
[article]
Summary:
Whether an organization is developing a new system or maintaining an existing system, implementing best practices in the defect tracking and management processes will save time and effort. In this paper we discuss typical issues and lessons learned, and map these to preventive measures.
About the author
Twenty seven years test engineering, test team management, and QA management for systems ranging from complex mission critical to mainframe financial to client server, including all lifecycle phases between procurement and maintenance.
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