This article discusses managing workflow for software defects, state transitions, and flowcharting the process. The article also has links to valuable templates that allow you to get started using these best practice techniques. This is a practical resource for software developers, quality assurance teams and project managers.
Steve Miller is the Vice President of ALM Solutions for AutomatedQA. With over 25 years of experience, Steve has extensive knowledge in project management, software architecture and test design. Steve publishes a monthly newsletter for companies that design and develop software. Be sure to check out our other newsletters.