Lyssa Adkins reveals a conflict model that helps you do just that, walking you through five levels of conflict from "Problem to Solve" to "World War," with each step finely tuned to view conflict in a deeply human and humane way.
On great agile teams, conflict is constant and welcomed by all as a catapult to higher performance. It is about human beings working together, day after day, in the maelstrom of constant collaboration and change. In this turbulence, how can teams chart a course through conflict and turn it into a force for greatness? Lyssa Adkins reveals a conflict model that helps you do just that, walking you through five levels of conflict from "Problem to Solve" to "World War," with each step finely tuned to view conflict in a deeply human and humane way.
Since 2004 Lyssa Adkins has taught Scrum to hundreds of students, coached many agile teams, and served as master coach to many apprentice coaches. In both one-on-one settings and small groups, she enjoys a front-row seat as remarkable agile coaches emerge and go on to entice the very best from the teams they help. Prior to agile, Lyssa had more than fifteen years of expertise leading project teams and groups of project managers, yet nothing prepared her for the power of agile done simply and well. Lyssa authored Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition.
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