Summary:
This article exhibits metrics and models for estimating return oninvestment (ROI) of software process improvement (SPI). Additionally, this
article is designed to show software managers and engineers: 1) how to
estimate ROI early, quickly, and accurately, 2) how to maximize ROI using
total life cycle costs, and 3) how to estimate ROI for Inspections, Personal
Software Process (PSP), Team Software Process (TSP), Software
Capability Maturity Model (SW-CMM), ISO 9001, and CMM Integration
(CMMI).