This white paper examines the fresh techniques for assessing the effectiveness of QA organizations. Whether or not an organization has a dedicated testing team, today's testing is being completed more often by product managers, business analysts, customers, and programmers in addition to traditional testers. Evaluating all of these testing practices through a unified lens, using a maturity scoring scale that looks at all key testing responsibilities and functions, can be accomplished with the application of tried and true assessment frameworks.
Marwan Zeineddine, Director, Testing Practices, Lionbridge. Marwan has more than 20 years experience in testing and release management of software products. He has built test labs and test organizations for market leading companies, and provided test organizational design consulting services to companies such as Hewlett Packard and Microsoft. In addition to QA process modeling, Marwan is skilled in Test Management tools, Test Case Lifecycle Management, and Test Automation frameworks. He recently presented at the 2009 Software Test and Performance conference. Marwan is based in Charlotte, NC.
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