How Technical Support Is Like a Pain in the Neck
[magazine]
-
April 17, 2012Volume-Issue:
2012-04
Article Summary:
Payson Hall looks closely at the unique idea of not just providing better service to clients, but changing the client's perception of what defines good or bad service. We've gotten so used to "normal" that we've lost the ability to appreciate it. But this can be changed.
Upcoming Events
Apr 27 |
STAREAST Software Testing Conference in Orlando & Online |
Jun 08 |
AI Con USA An Intelligence-Driven Future |
Sep 21 |
STARWEST Software Testing Conference in Anaheim & Online |