The Blind Men and the Quality Elephant

[magazine]
When assessing quality, make sure everyone on your project is looking for the same think.
By
Lee Copeland
-
September 5, 2006
Volume-Issue: 
2006-08
Article Summary: 

Lee Copeland takes a look at quality assessment through the filter of John Godfrey Saxe's poem "The Blind Men and the Elephant" and offers an important lesson: When assessing quality, make sure everyone on your project is looking for the same thing.