Metrics That Matter: Making Measurements Meaningful for Everyone
[magazine]
-
March 5, 2003Volume-Issue:
2003-01
Article Summary:
Metrics are only worthwhile if you review and use them. Do your quality reports go directly from the inbox to the trash can? A quality metrics program can be a great asset to your organization. Engineering, sales, and the company overall can benefit from having such a program. This article will help you explore ways to make measurements meaningful outside of QA.