No More Whining
[magazine]
Reframing the "Not-Enough" problem
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June 30, 2002Volume-Issue:
2000-05
Article Summary:
Johanna Rothman urges test managers to stop whining and deal with the "Not-Enough" problem. She concludes: "You have more capability to influence attitudes, behaviors, and actions in your organization than you know. If you feel like a second-class citizen, reframe the situation. Rethink your job and how you do it, and realize the importance of the contribution–finite, but powerful–you can make toward your organization's product quality."