No More Whining

[magazine]
Reframing the "Not-Enough" problem
Volume-Issue: 
2000-05
Article Summary: 

Johanna Rothman urges test managers to stop whining and deal with the "Not-Enough" problem. She concludes: "You have more capability to influence attitudes, behaviors, and actions in your organization than you know. If you feel like a second-class citizen, reframe the situation. Rethink your job and how you do it, and realize the importance of the contribution–finite, but powerful–you can make toward your organization's product quality."