agile

Technology-driven companies, regardless of size and scale, are facing the increasing need to ship better code faster while meeting business requirements. This requires collaboration and interaction among the traditional information technology infrastructure library (ITIL), information technology service management (ITSM), and development teams for a truly agile organization to emerge.

Every time we look at the data, we perform an analysis that helps us make decisions—hopefully the right ones. In this article, Gil Zilberfeld describes a few traps where bug data misled him to make bad decisions. These traps are in the data itself, not the tools, and can lead us in the wrong direction.

Positive psychology is providing a new focus on effective ways to ensure that teams exhibit the right behaviors in a group or organizational setting. Closely related to many agile and lean concepts, these emerging practices are helping teams to improve communication, collaborate, and emerge as highly effective groups. Leslie Sachs explains what positive psychology is all about and how to start using these practices in your organization.

Many professionals, while having expertise in their technical niche, are sometimes less than perfect at communicating effectively with colleagues from other departments. This can result in departments failing to work effectively together; these departments resemble silos more than a collaborative and cohesive organization. This article will help you identify and understand some of the reasons why teams operate in silos and what you can do to change that.