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The Key to Good Interviewing The foundation of any successful assessment is interviewing a diverse cross section of the staff. But asking the right questions and asking those questions right makes all the difference in the quality of information you can elicit from your interviewees.
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Six Thinking Hats for Testers Fresh ideas can provoke us into discovering great insights: Six thinking hats did just that for Julian Harty, who then applied them to software testing with great success. He, and tens of others, has found the thinking hats easy to use, practical, and very productive. Read on to find out how you can apply them to your work.
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Google Web Toolkit: Writing Ajax Applications Test First In part two of the series, Daniel introduces Google Web Toolkit's testing infrastructure and demonstrates how to build an Ajax application test first.
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The One-Hour Regression Test If a customer asked you to demonstrate to him, within an hour, that your newest software is ready for use, what tests would you run? Are these the same tests that you are now performing in your first hour of regression testing? They should be.
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Two Cheers for Ambiguity Some people dismiss words such as skill, diversity, problems, and mission as being too ambiguous to be useful. But one tester's ambiguity is another tester's gauge for assessing consensus on a project and how to achieve that consensus.
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Give Your Defects Some Static Computer security has raised the demand for automated tools that can analyze source code for vulnerabilities and defects. Find out how you can put automated static analyzers to work for you.
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Stop The Insanity! Using Root Cause Analysis to Avoid Repeating Your Mistakes We've all heard Einstein's definition of insanity, and it definitely holds true in software development. We "are" going to make mistakes in product development, but root-cause analysis can help us understand those mistakes and be proactive in not repeating them.
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What's the Deal with Investigators? "Investigators aren't sure" is a phrase that frequently pops up in the media. Information systems workers seem to share this uncertainty. So, what's the secret to success in this "aren't sure" world?
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It's a Bug! Bug triage, like labor and delivery triage, is about deciding a course of action on the spot, often with minimal information guiding decision making. Discover what other lessons Robert has learned from Anne's experience in nursing that have practical applications in his hunt for bugs.
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What's In a Word? Evolution of a word's meaning through common misuse is a reality of human communication. In the software industry, by using the phrase quality assurance to refer to what is more properly called quality control (i.e., testing), we may have lost our ability to answer the question "does our process work?"
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