Better Software Magazine Articles

Organize Your Problem Tracking System

Do you have a bug database or defect tracking system? Whether you call them PRs, CRs, SPRs, or some other acronym, logging your software problems into a database rates as one of the simplest yet most effective things you can do to improve product quality. Sometimes these databases turn into the electronic equivalent of a “roach motel” trap--the bugs go in but they don’t come out!
Barry Mirrer
June 26, 2002
Perspectives from a Test Manager: Four Keys to Keeping Your Testing on Track

This article highlights four keys to getting better organized: 1. A common set of ground rules on the test progress, defect reporting, and verification; 2. The ability to convey how your team’s testing is going--on a frequent basis; 3. Knowing what needs to be tested--and being able to stand behind the reasons why; 4. Maintaining good communication with the development leaders to help move the product through the development phases--being proactive rather than reactive.
Chris DeNardis's picture Chris DeNardis
June 26, 2002
The Influential Test Manager: How to Develop and Use Influence to Help Your Test Group - and Project - Succeed

Test managers often feel that while somebody might be in control of schedules or resources, they certainly are not. An experienced test manager shares ways to develop and use professional influence to help the test group.
Johanna Rothman's picture Johanna Rothman
June 26, 2002

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