How do you know when a product is ready to ship? QA managers have been faced with this question for many years. Using the methodology discussed in this presentation, you take the guessing out of shipping a product and replace it with key metrics to help you rationally make the right decision. Learn how to estimate, predict, and manage your software project as it gets closer to its release date. Learn how to define which metrics to track--and how to measure them. Discover how to define the ratings scale for each metric and how to create a spider chart for product readiness. This presentation is a must for any individual or organization that is serious about maximizing the results of positive events and minimizing the consequences of adverse ones.

This presentation is about bugs: where they hide, how you find them, and how you tell other people they exist so they can be fixed. Explore the habitats of the most common types of software bugs. Learn how to make bugs more likely to appear and discover ways to present information about the bugs you find to ensure that they get fixed. Drawing on real-world examples of bug reports, Elisabeth Hendrickson reveals tips and techniques for capturing the wiliest and squirmiest of the critters crawling around in your software.

All projects involve the three P's: people, process, and product. People includes everyone who influences the project. Process is the steps taken to produce and maintain software. Product is the final outcome of the project. To keep these three in harmony, you must observe who is trying to do what to deliver what. Usually, two of the three P's are mandated, and the third one is chosen appropriately. Although this is common sense, it is not common practice. Dwayne Phillips discusses the issues and challenges that affect us all on every project. Learn about the ideas and questions to consider to help you work through these issues.

The software engineering industry has invented a wide variety of architectures and technologies for building applications, yet all of these architectures have some common features and issues. One such common issue is internationalization. No matter how you build your application, it will more than likely be viewed and used by people from different cultures, nationalities, and backgrounds. This presentation gives you a lighthearted tour of the common application architectures. Examine how some of these architectures make internationalization and globalization easier, harder, or just plain peculiar. If you have always wondered what an n-tier architecture is or how it plays internationally, thie session is for you!