|
What Aircrews Can Teach Testing Teams
Slideshow
United Flight 232 should have crashed with all 296 lives lost. Asiana Flight 214 should not have crashed at all. But the reality is very different. Peter Varhol and Gerie Owen explain that the critical difference between the two flights was the interactions of their respective aircrews. United Flight 232 divided up responsibilities and worked as a team, using Aircrew Resource Management (ARM) to guide how the crew behaved during the flight, and especially in a crisis. Asiana Flight 214 deferred to the captain, neither communicating nor questioning his decisions in crisis. ARM helps cockpit crew members work together to best utilize the whole team’s skills to make flights safe. Using ARM principles, a testing team can bring their project safely home. The leader of a team is the final authority, but leaders must acknowledge team members’ knowledge and experience. This can make the difference between success and failure.
|
Peter Varhol
|
|
Taking Your Team from Dysfunctional to Dynamic
Slideshow
Does it seem like your team is the antithesis of agile? Being negative or fearful, resisting change, or hoarding information are common pitfalls that impede progress and can sink an agile team. How can your team adapt to each other, avoid these patterns, and find its greatness? All teams have people with talents and untapped abilities, but it can be difficult for a team to figure out what works for them, what they have, and what they lack. If your team is struggling to unify, find its stride, or revel in the fun of working together, then this session is for you. Michelle Vician will reveal methods to build collaborative behavior, reduce fear of failure, and increase generous knowledge-sharing within a team. She will present some key steps to identify everyone’s strengths and to fuel investment in—and passion for—the team's success.
|
Michelle Vician
|
|
Creating an Innovation-Rich Culture
Slideshow
It's important to create a culture that inspires and infuses your development team with great ideas. But ideas are not action. Ideas in and of themselves are nothing more than unrefined, random thoughts, and worse, most ideas never get implemented. Even when you do follow through on some of the best ideas, they can cause great harm without proper planning and execution. While creativity is an asset, unbridled creativity where disparate ideas abound outside a sound decision-making and execution framework will create distraction and chaos. In this session, Melissa Petak will show you how to transform your organization into a value-creating machine. Using Forbes 15 elements of spurring innovation, Melissa will show you how to balance your innovation portfolio, establish a competitive advantage, and drive business engagement. You'll learn how to create a corporate culture that turns ideas into innovation.
|
Melissa Petak
|
|
Create Influence, on Demand
Slideshow
[video:https://www.youtube.com/watch?v=fM9thHflMLY width:300 height:200 align:right]
|
Bernie Maloney
|
|
Outcome Over Output: Don't Be a Backlog Lumberjack
Slideshow
As agile goes mainstream, many organizations are only focused on mastering different elements of agile frameworks. Progress is measured by vanity metrics such as velocity and burndown charts. These metrics can turn agile teams into backlog lumberjacks! Teams, ScrumMasters, and leadership must realize that while speed to launch is crucial to delivering software, speed to learning is even more important. To accomplish this mindset shift, product owners need to learn to change their focus from mastering the art of writing user stories to connecting their teams with the users of their products and the problem they are trying to solve. This involves concentrating on user personas, behavior, and needs. Taking teams to the next level of satisfying users through the continuous delivery of valuable software requires an alignment between the development team and the customer.
|
Kalpesh Shah
|
|
Fuel Agility with Transparent Expectations
Slideshow
[video:https://youtu.be/n6HVe5XqEXI width:300 height:200 align:right]
|
Nabila Safdar
|
|
Balancing Tech Know-How with Social Skills
Slideshow
Even today, communication breakdowns are a primary cause of software project failures. Marcia Buzzella’s research shows that increasing the success rate of projects across agile, DevOps, and waterfall methods requires a balance of social and technical capabilities. Social interactions enable us to assess situations and course correct in ways machines cannot. By strengthening your individual social capabilities (i.e., improving communication techniques and building supportive relationships), you can help transform how testing activities are perceived and help stakeholders understand how testing objectives align with overall project goals. Marcia offers guidance on assessing your current communication skills—what you do well and what needs to improve—and tactics for enhancing your skills and the skills of your team.
|
Marcia Buzzella
|
|
IT Poetry: Distilled Learning from Our Experiences
Slideshow
What Sue Uyetake calls IT Poetry—or distilled learning—is a great communications approach. A way of distilling “What Is” statements as a troubleshooting tool and a way to lighten the moment, IT Poetry has resonated with Sue and her teams. See how you can use IT Poetry to diffuse charged situations with no blame attached, get to the root cause of issues in a retrospective, or help resolve many of the little problems that crop up and can ruin your day. Join Sue as she sheds a new light on some highly charged and negative workplace situations. With examples from her own experience and those shared by participants, Sue shows you how to tweak situations to empower the future by ridiculing the past. See for yourself and walk out with the ability to compose a line or two that allows you to chuckle to yourself in any project situation—while learning from it!
|
Sue Uyetake
|
|
Cultural Intelligence: A Key Skill for Success
Slideshow
Diversity is becoming the norm in everyday life. However, introducing global delivery models without a proper understanding of intercultural differences can lead to difficulty, frustration, and reduced productivity. Priyanka Sharma and Thena Barry say that in our diverse world, we need...
|
Priyanka Sharma and Thena Berry
|
|
Product Management: The Innovation Glue for the Lean Enterprise
Slideshow
At a time when organizations of all sizes both want and need innovation, exciting approaches including lean startup and agile development have risen to the forefront. Although there is no shortage of resources and expertise on these approaches, less guidance is available on the daunting...
|
Mimi Hoang and George Schlitz
|