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Modeling Organizational Change When you approach a process problem in the way your workgroup functions, you're implementing an organizational change. Organizations are systems of complex interrelationships. Explicit models can help you make strategic changes.
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James Bach on Explaining Testing to Them Are your co-workers in the dark when it comes to understanding how testing works? James Bach provides good responses to common questions, including nine basic principles of good hallway explanations. Learn how to give a programmer or manager a more accurate view of your job.
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Revisiting Your Piece of the Pie: Money in the New Millennium More than 1,800 industry professionals responded to the third annual STQE/StickyMinds salary poll. The results suggest that, although it has been an unsettling year, the picture doesn't look all that bad for software QA professionals.
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Building a Project-Oriented Culture What does it take to support excellence in your software organization? Taking advantage of basic project frameworks and status reporting systems can empower you to effect organizational change from any level. Here's how to make it happen.
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At Your Service A light and effective process with a service-oriented philosophy is key to meeting your organization's needs. Here are eight simple steps for creating a software engineering team that will turn customers into fans.
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Distributed Teams The world may be getting smaller, but managing far-flung workgroups can still be a big challenge. Here are some common barriers to coordinating distributed teams, and some guidelines for making the most out of limited face time.
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The Human Side of Process Improvement Interpersonal relationships can make the difference between effective and ineffective technical initiatives. Here are ways to address this frequently neglected aspect of organizational change.
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Matching ISO 9000 Registration to Your Organization The chances of getting use from your ISO 9000 certification are greatly enhanced by a registration effort that reflects the real goals and operating principles of your organization. Here are some lessons on how to tailor your effort.
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Your Piece of the Pie More than 1,800 industry professionals responded to the third annual STQE/StickyMinds salary poll. The results suggest that, although it has been an unsettling year, the picture doesn't look all that bad for software QA professionals.
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The Quality Barometer A QA manager is often faced with measuring the impossible. Here is a simple, post-ship metric to help judge the test effort's effectiveness. The Quality Barometer method uses the bug counts found during testing, calculates a percentage, and then uses that percentage as the defect target number that can be tolerated after shipment.
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