One of the most difficult personality types to deal with is the person who always seems mistrustful of others. Sometimes, this lack of trust is justified, but sometimes it is really a manifestation of some dysfunctional personality issue. This article will help you understand this situation and suggest a few ways you can deal with difficult personality types like the paranoid person.

One of the hardest daily tasks developers, QA, ScrumMasters, and product owners encounter is effective communication with others. Sound implausible? According to many articles, research, and personal observations, the main cause of project failure is not technology or hardware, but inefficient communication stemming from lack of effective communication between team members, incomplete business analysis, imprecise requirements, and vaguely formulated business objectives.

We can measure, study, and understand the interactions between software and individual users, but what tools exist to understand the interaction among software creators, the software itself, and millions of users? Chris McMahon says we can't look to computer science, engineering, or manufacturing for tools to understand the experience of a large audience. Instead we should look to the performing arts for help understanding the audience experience.