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Hurry Up ... And Wait Turn to The Last Word to find out why faster development tools may not be saving anyone any time.
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In Other Words: How Paraphrasing Helps Uncover Defects Take one phrase, throw in three different interpretations, and add zero communication: It all adds up to one big defect. Find out how paraphrasing can help you to uncover hidden problems.
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What Is Quality, Anyway? All year long we've been asking people in every phase of the software development lifecycle to tell us what quality means to them. We found that while most agree on what quality is, there's still controversy over how to achieve it.
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Tacit Knowledge We’re pleased to bring you technical editors that are well respected in their fields. Get their take on everything that relates to the industry, technically speaking. In this issue, learn how to move to that level of expertise where “you just know.”
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An Elephant in the Room We make software so that people can use it. Yet these users are so hard to define that they are often simply ignored. This six-step approach to Interaction Design can help you bring your customers down to size so that you can provide the right product for them.
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No More Second-Class Testers! Today's quality professionals should be more than bug finders—they should be an integral part of the development process, supplying product information throughout the application lifecycle, from requirements to release. Learn how you can be sure that your test team is diverse and skilled enough to meet these challenges.
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Dear Glossary Builders Ross Collard weighs in on whether there should be a testing/quality glossary.
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Let SQA Be Your Guide Pinocchio had Jiminy Cricket; your company has Software Quality Assurance. Both are intended not to enforce good practices, but to encourage them. Find out how SQA can effectively serve an organization.
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Every Crash, Everywhere You want to know exactly what your users in the field are experiencing. In most cases, they aren’t going to take the time to tell you. Maybe the solution is automated data collection.
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Culture Clash Kathy Iberle reveals how her definition of quality changed when her job did.
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