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Gaps, Traps, and Overlaps: Communication Flaws and How to Fix Them In some organizations, communication flaws are rampant and muddled messages are the norm. Success in software efforts is often hindered by communication that is incomprehensible, ambiguous, misdirected, ill-timed--or lacking when it is most needed. The result? Rocky relationships, topsy-turvy teamwork, precarious projects, and crazed customers. The situation is not hopeless, though. In fact, making changes is surprisingly easy. In a presentation that is both serious and light-hearted, Naomi Karten shares ideas, experiences, and advice to help you detect, correct, and prevent some of the most common communication snafus.
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Naomi Karten, Karten Associates
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The Story Software Defects Tell about Project Management We often evaluate and design software processes and activities as if putting them on lists and schedules will automatically make them happen. Yet software development also includes complex human interactions that must be planned and managed in order to gain best results, or to even survive. Drawing upon over one hundred candid engineers' comments from twenty root-cause analysis brainstorming sessions of frequently occurring defects, Bob Grady reveals fascinating insights into project management backgrounds, methods, training, and weaknesses. Into these insights, he weaves the use of personality preferences with project management methods to help you avoid common pitfalls in ways that engineers themselves prefer.
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Robert Grady, Hewlett-Packard Co., Retired
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Facilitated Workshops in Software Development Projects To build planning and requirements products quickly and efficiently, consider using facilitated workshops. In your workshops, participants should be active, engaged,
committed and task-oriented. A well-run workshops builds trust and mutual understand among all the participants. Workshops are not new, but are proven best practices in
software development. They can go a long way not only in product delivery, but also in building a "jelled" team.
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Ellen Gottesdiener, EBG Consulting, Inc.
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Software Requirements: When They Think They Know What I Want… and They Don't Pat Medvick presents tales of successful and unsuccessful attempts at gathering requirements from scientists-highlighting the inherent problems and possible solutions. Learn how to gather requirements from multi-site domain experts. Discover ways to develop a flexible software design that permits requirements gathering throughout software development.
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Pat Medvick, Pacific Northwest National Laboratory
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Successful Project Management in the Face of Shifting People and Teams The best project managers know to superbly manage the subtleties of risks, employee turnover, personality clashes, shifting priorities, and other unexpected events. And they know how to motivate even mediocre employees to produce exceptional results. The biggest challenge is facing the fact that no project proceeds predictably and according to plan. Learn practical day-to-day techniques you can use to achieve extraordinary project success in spite of seemingly insurmountable setbacks.
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Angela Gilchrist, CyberOptics Corporation
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