Technical Editor Brian Marick introduces the first issue of STQE magazine. He says the magazine "is for people who get their hands dirty, whether by writing tests, cranking out code, managing others, or--perhaps the hardest task of all--being the internal QA consultant who has no direct authority but must somehow persuade ten projects with impossible deadlines to think strategically."

Luisa Consolini tells us why the managerial side of quality is as important as the technical side. The precepts she imparts are: 1) there is something as bad as not doing testing—not managing it; 2) if you don't manage quality, you won't improve it just by applying some fancy quality techniques; and 3) people are not second to quality.

You have a Y2K effort in place, and it's all about preparation for an event you know is coming. What have you overlooked that’s going to bite you? This article will help give you 20-20 foresight to anticipate potential "gotchas."

It doesn't matter when you deliver, if you build the wrong product. Development entails inferences and assumptions about the user, which are supposed to guide the build-process. However, even if development successfully matches the inferences and assumptions about the user, if those criteria don't match the Real User, the product fails. This article talks about how to incorporate the user into the requirements and design phase.