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Games Stakeholders Play Activity theory explores what is happening inside a person while he is acting. Find out how you can use it to make better decisions about what to build, create a motivation map, and ask what your stakeholders are thinking about besides using your system.
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Small Releases Big Returns Many teams work on several projects simultaneously, which is a mistake. By working on one project at a time and releasing early and often, you can achieve startling improvements in value for your stakeholders.
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Drawing Out the Facts A properly conducted discovery interview can lead to a wealth of information. Steven Smith explores some effective actions you can take before, during, and after the face-to-face interview to help you master the art of the interview process.
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The Plight of the Servant Leader A ScrumMaster's accomplishments often are overshadowed by the success of his team. But like every human, these leaders have a need for esteem and self-fulfillment. Learn ways you can help to increase your ScrumMaster's job satisfaction.
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Do You Work in IT? A self-professed latecomer to IT, Danny Faught has a new appreciation for the challenges faced when developing products for an internal customer rather than products for sale.
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Reap the Rewards of Recognition Everyone likes to feel as if her hard work and good deeds have been appreciated. In this installment of Management Chronicles we discover how the words "thank you" can become a powerful management tool.
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An Arsenal of Answers Be ready with an answer the next time you're asked, "How long will it take to test this product?" Dive beneath the surface of the question to understand what your manager really wants to know.
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Feedback without Fear Does the word "feedback" make you cringe? How about "configuration management"? Steve Berczuk has a pain-free plan for using your build environments and software configuration management system to provide the feedback that is essential to a successful agile project.
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Analysis Paralysis and the Law of Imperfect Plans Humans don't handle complexity well, and we certainly can't see the future—which helps explain why our plans and designs so often are flawed. In response to this truth, our guest technical editor offers Payson’s Law of Imperfect Plans. Embracing this law can help you avoid the dreaded analysis paralysis and accept that perfection just isn't possible.
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Attack of the Fifty-Foot Favors When your boss constantly has you doing favors for another group, it can get in the way of fulfilling your own responsibilities. Find out how defining your work mission to your manager and illustrating how "small" favors potentially cut into company revenue can help to get everyone on the same page.
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