You have a Y2K effort in place, and it's all about preparation for an event you know is coming. What have you overlooked that’s going to bite you? This article will help give you 20-20 foresight to anticipate potential "gotchas."

Software development involves sharing critical ideas in a hectic, high-pressure environment. If you want your team to excel in its software projects, it's important to understand the communication circuitry at work in your everyday interactions. Here's a look at the components of the communication process, and five common errors to avoid.

When software professionals need a tool to support their work, a common dilemma is whether to build the necessary tool or purchase it. Here's a look at the benefits, risks, and myths associated with each approach.

A major challenge for software professionals interpreting data is deciding what's real and what isn't, what matters and what doesn't. A useful way to think about it is that you are trying to find the signal in the noise produced by random variation and error. Here is advice on how to extract the useful information from the "noise."