The world may be getting smaller, but managing far-flung workgroups can still be a big challenge. Here are some common barriers to coordinating distributed teams, and some guidelines for making the most out of limited face time.

The chances of getting use from your ISO 9000 certification are greatly enhanced by a registration effort that reflects the real goals and operating principles of your organization. Here are some lessons on how to tailor your effort.

Outsourcing can be a great way to augment your software efforts. Here are guidelines to help you choose the right provider and ensure that you get what you paid for.

You've just finished your software release. You have signed off, and it's been shipped. You’re done, right? No! The moment a project ends is the perfect time to reflect on the entire project to see what there is to learn—it's the unique moment when the project can be seen in its entirety. It’s also a perfect moment because the end of your project forecasts the beginning of a new project in the not-too-distant future, which you can improve by applying what you’ve learned from this project. You can look at completing the project as having “paid your tuition.” So now what are you going to learn from it?