The challenge: With one week to go before release, the product still needs to be put through its paces. The test team: A few developers, a network engineer, a receptionist, an office manager, and a CTO. In this real-life story, Geordie Keitt explains how one dot-com employed some nontraditional testers to uncover the bugs in their new system.

Here is a list of sources on Web testing, with descriptions, that Hung Nguyen has collected over the years. While most of these resources are on the Internet in the form of useful links and articles, some are training courses and books that Mr. Nguyen finds helpful.

In the authors' experience, sharing testing and development tasks is a viable option when the test staff can architect the tests. However, it requires the full support of everyone involved–testers, developers, and managers. All staff members must be committed to delivering a high-quality product and have a common vision of how to achieve this goal. Suzan Noden and Jennifer Mingee describe their experience sharing testing tasks with development.

Some programs must handle network errors, file system errors, and the like. Testing their error handling manually can be tedious and time consuming. Relying on accidental errors is unreliable and uncontrollable. Learn about a method for simulating errors that makes the process automated and flexible.