With fingers wagging and eyes squinting, they query Why didn’t you find this problem during testing? How many times have you tried to defend yourself with things like We can’t test everything or It’s a corner case? Everyone knows you can’t improve quality with testing alone, so what can...

Capital One’s highly integrated environment creates many interdependencies for its agile teams. Because these dependencies were not being completed until late in their sprints, Adam Auerbach says that Capital One faced prolonged integration and regression testing phases and did not realize...

With the pressure of decreased time-to-market and the demand for error-free web applications, some people erroneously believe that test automation can solve all our defect woes. Dawn Jardine believes that neither test automation alone nor exploratory testing alone can solve quality issues.

Cheaper … faster … smarter—words familiar to modern QA test team leaders everywhere. Although many organizations recognize that a globally-distributed QA model will achieve some of these objectives, it comes with obvious challenges. Lack of immediate communication, not knowing what the...