We all talk about conflict. We all experience it. But do we really understand what causes it and how we deal with it? Do we have any idea what to do about it? Much research and study has been done, but that doesn't help when you're in the middle of conflict. You don't have time to...

As testers, we can feel overwhelmed by the sheer volume of things that require our attention. We are pressured to meet the demands of a fast-paced development environment while grappling with the extreme complexities inherent in today’s software. How can we remember everything while...

Traditional large scale end-of-cycle performance tests served enterprises well in the waterfall era. However, as organizations transition to agile development models, many find their tried and true approach to performance testing—and their performance testing resources—becoming somewhat...

When we talk about product quality, test team efficiency, and productivity, we always talk numbers. However, very few companies implement metrics programs in a way that supports solid decision making. Many have tried and failed, leaving a negative impression of metrics. Kris Kosyk explains...