Conference Presentations

STARCANADA 5 Ways to Make Load Testing Work for You
Slideshow

While organizations understand the need for load testing, and many even have the necessary tools to manage it, they still fail to execute it well and “do the job” for end-users. Frustration at a poor user experience is increased by the IT organization's failure to explain...

Israel Rogoza
STARCANADA Testing Retail VR Applications
Slideshow

Traditional test approaches break down when applied to retail virtual reality systems. In this presentation, Nimesh Patel will share his experience developing a novel approach to retail VR testing that uses a blend of exploratory research and business- and user-focused testing strategies...

Nimesh Patel
STARCANADA Devices and Desires: As Humans How Do We Experience Software?
Slideshow

We consume and still we desire more. More devices, more apps, more data, more bandwidth, more connectivity. The more we have, the more we want …. We assume that to be true – those of us who work in the software industry. But is that true? To understand what is really required of our...

Isabel Evans
STARCANADA No More Shelfware—Let's Just Drive Test Automation
Slideshow

When Isabel Evans learned to drive a car, she also learned how to check, clean, and change spark plugs, mend the fan belt with a stocking, and indicate speed and direction changes with arm and hand signals. Now, we don’t expect to have to do any of those things; we just drive the car...

Isabel Evans
Agile DevOps East All We Need Is Product Love
Slideshow

Today, we have more choices than ever for software products. The competition for our time and attention is fierce, and we tend to invest in only the products that we love. But product love can be elusive. User expectations have been recalibrated by the likes of Gmail, Facebook, and Instagram, yet many of the applications we build fall well short of these lovable experiences. Join Todd Olson in this keynote as he explores what it takes to create products your users love, where the end goal is not the minimum viable product, but the minimum lovable product. Creating and lovable product isn’t the responsibility of only the product owner or product manager, but the entire team. It starts with user empathy as the point of departure, followed by deep exploration into motivation, goals, and behaviors, toward the destination of products that anticipate and fulfill unarticulated needs.

Todd Olson
STARWEST 2018 Agile Performance Testing in the Real World
Slideshow

Performance issues substantially impact quality, cost, and customer confidence. Agile teams are challenged to build in performance processes throughout the lifecycle, but it is critical to incorporate performance into your CI/CD pipeline. Join Amit Patel as he shares his recent project experiences and the steps his team took to change processes, leverage different technologies, and align internal stakeholders. He explains how they use production-monitoring solutions to create a real-world production feedback loop in order to ensure they can analyze data and turn the information into actionable defects. As part of this, his team created process and procedures to execute performance tests on a regular basis and pass/fail builds based on thresholds. Join Amit to learn how to build a successful production feedback loop, align internal stakeholders, and implement holistic performance engineering.

Amit Patel
STARWEST 2018 No More Shelfware—Let’s Drive
Slideshow

When Isabel Evans learned to drive a car, she also learned how to check, clean, and change spark plugs, mend the fan belt with a stocking, and indicate speed and direction changes with arm and hand signals. Now, we don’t expect to have to do any of those things; we just drive the car. That’s how test tools and automation could be. Just drive and concentrate on the journey of delivering software continuously—concentrate on engineering the solutions, not on the automation. To be effective engineers, we need the support of a powerful toolset that we understand. Is that what we have? Or do we still have shelfware sitting around expensively doing nothing, because we don’t know how to "clean the spark plugs"? Can we remove the difficulties and make using test automation a better experience, just like driving a car?

Isabel Evans
Agile Dev West 2018, Better Software West 2018, DevOps West 2018 Beating the Feature Factory Mindset
Slideshow

On a human level, we crave outcomes and impact. But in software product development, there is something addictive about the "build more and more features" approach that often leaves people frustrated and unsatisfied. Developers understand the challenges of working in output-focused environments and the adverse effects this has on productivity, morale, and business impact. Join John Cutler as he discusses these "feature factories," why they exist, how they impact your business, and how you can shift the focus to outcomes and impact. John thoroughly makes the case that churning out features is no longer a competitive advantage and can in fact harm your business and disengage your team. Instead, he will show you how to move your organization beyond the feature factory and toward an outcome-based way of working that increases employee engagement and customer satisfaction.

John Cutler
STAREAST 2018 Devices and Desires: How Do Humans Experience Software?
Slideshow

We consume and still we desire more—more devices, more apps, more data, more bandwidth, more connectivity. The more we have, the more we want. We assume that to be true—those of us who work in the software industry. But is that true? To understand what is really required of our products, we need to design and test a pyramid of interlocking quality attributes that, together, make for an optimum experience. Isabel Evans discusses why and how we can evaluate UX and what is takes to deliver better UX to our customers. Isabel looks at the needs of the individual software user in conjunction with pressures from the commercial imperatives from the business and external forces from government, the environment, and the needs of society. To test the UX and thus deliver a good experience, we first need to understand the humans who use our products and match their needs and desires to the software’s user experience.

Isabel Evans
STARWEST Testing User Experience Testing—with the Pilots at 18,000 Feet
Slideshow

All testers have users with unique needs. Are these needs included in your requirements? Lisa denDekker-Redemann says that was not always the case at UPS. Were we testing the mobile systems that our crew members use like we should? Sometimes to get it right, we have to go out into the...

Lisa denDekker-Redemann

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