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Consider Deployment Automation to Add Business Value Faster “Business value sooner” is a simple phrase, but it has been pondered by the best IT project managers. Deployment automation provides business value sooner, which makes for a better return on investment. It not only gets features to market sooner but also gets defects resolved faster. |
James Sullivan
May 8, 2014 |
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Continuous Process Improvement: From Help Desk to Fix Release Listening to your customers is absolutely mandatory to ensure their satisfaction and making sure they know you listened to them is just as important. Wayne Goldstein takes a look at how simply resolving an issue a customer brings up isn't always enough. Take a look with him at continuous process improvement from the help desk to releasing the software update to fix a problem. |
Wayne Goldstein
September 4, 2012 |
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Ten Capabilities that ALM Tools Must Support Joe Farah writes that next generation ALM tools must not interfere with development by adding overhead. Instead, they must help to increase efficiencies and productivity of all roles as part of the agile backbone. Here is a list of capabilities that ALM tools must support in an increasingly agile world. |
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