itil

Articles

Picking SCM Standards or Frameworks

There are many things to consider when picking an SCM standard or framework for your organization. Taking the time to explore compliance, politics, experience, and driving forces before making a selection will increase acceptance and smooth the transition.

Joe Townsend's picture Joe Townsend
How Does Software Development Fit in with ITIL's Configuration Management Database?

How does software development fit with your ITIL CMDB? ITIL® has long been recognized as the de facto industry standard for IT service management and the adoption of ITIL has been growing rapidly across the world. IT Service Management (ITSM) derives enormous benefits from a best practice approach. Change management and configuration management are core practices at the heart of ITIL and ISO/IEC 20000, the auditing standard that is aligned with ITIL.

Transparency improves Governance

The article discusses IT governance and compliance, which tends to suggest more formal and rigorous processes. The authors explore how you can agile practices with in the framework of governance and compliance rules and regulations.

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