Applying Orthogonal Defect Classification Principles to Software Testing

Test escape analysis and corrective action tracking (TEACAT) is a method used to collect and utilize information about the causes of test escapes to prevent customer-found defects and improve internal test, development, and release processes. The TEACAT approach provides testers and test managers with the primary causes of defect escapes from the organizations into the field. Suzanne Garner takes you through the test escape analysis process at Cisco and shows you how test-specific ODC fields can be employed to provide customer focus to test process improvement activities, and ensure that test gaps are closed.