Faster Food and a Better Place to Sleep: Applying Agile Outside Software

Agile methods aren’t just for software anymore—actually, they haven’t been for quite a while. Agile's collaborative, iterative, incremental approaches to work have caused it to go mainstream. But can we apply team-based agile straight out of the box in a nonsoftware context? Although most of the principles and patterns apply, sometimes the practices and frameworks need modification for a particular context. Mike Cottmeyer will explore two case studies of agile journeys: an international hotel chain going through a major rebranding initiative, and a well-known fast food restaurant looking to optimize its kitchen production capacity. These are two totally different companies in two totally different industries, both trying to use agile to solve their problems. We’ll look at the challenges each faced, what they had in common, and the patterns, tools, and techniques they are using. We’ll extract some common themes and test them for general applicability to other nonsoftware domains. Mike will show you what might be a new way of applying agile outside a software context.