Life as a CMM Level 5 Test Organization

Quality, timeliness, cost-effectiveness-for years, software professionals have believed you cannot have all three. Bellcore has proven otherwise as John Romanak demonstrates in this presentation on Bellcore's approach to software quality. Learn how Bellcore's SQA Independent Testing Organization has become recognized as "best in class" and, since its implementation, has improved overall customer satisfaction from 60 percent to 95 percent.