STAREAST 2011: Service-driven Test Management

Over the years, the test manager's role has evolved from "struggling to get involved early" to today's more common "indispensable partner in project success." In the past, it was easy to complain that the testing effort could not be carried out as planned due to insufficient specs, too few people, late and incomplete delivery, poor test environments, etc. Martin Pol explores why–and how–test managers must provide a high level of performance within their projects and organization. By implementing a service-driven test management approach, test managers can best support and enhance product development, and maximize testing's value. Service-driven test management encourages the project team to collaborate and find solutions for any testing problem that could negatively impact the project's success. Learn how to manage in the modern testing scene by anticipating from the beginning, organizing alternatives and shortcuts, enabling the project team to deliver quality, and taking ownership as a full partner in the project.