You're the New Test Manager - Now What?

You've wanted this promotion to QA/Test manager for so long and now, finally, it's yours. But, you have a terrible sinking feeling ... "What have I gotten myself into?" "How will I do this?" You have read about Six Sigma and developer to tester ratio-but what does this mean to you? Should you use black-box or white-box testing? Is there a gray box testing? Your manager is mumbling about offshore outsourcing. Join Brett Masek as he explains what you need to know to become the best possible test manager. Brett discusses the seven key areas-test process definition, test planning, defect management, choosing test case approaches, detailed test case design, efficient test automation, and effective reporting-you need to understand to lead your test team. Learn the basics for creating a test department and how to achieve continuous improvement. And, learn how to avoid the biggest mistake most new test managers make--failing to say "No," even when it is necessary.

• What is important to establish in your testing process
• Test planning essentials
• Types of metrics that show your team’s value