How I stopped Serena PVCS Tracker from hanging

Derick Williams's picture

PVCS Tracker used to do the same to me. I tried the below steps and it worked like a charm.

What I did is below:

Turning off Refresh (this will improve PVCS Tracker response time ):
Open the following file:C:\WINDOWS\PVCSTRK.INI
Add the following two lines:
[Workspace]
refresh_time=0
Save the file..

3 Answers

waynecm's picture
waynecm replied on April 27, 2012 - 6:44pm.

Yes, that is the old advice I've used for years. But now that I have Windows 7, it doesn't work. pvcstrk.ini resides only in c:\windows, but the trick doesn't seem to have any effect. I also tried refresh_time=9999999999 with no effect - I still get a refresh every 6 minutes or so.

waynecm's picture
waynecm replied on June 4, 2012 - 11:48am.

Well, PVCS refreshes much more often if you are actually using it. It seems like once a minute to me, with a refresh locking things up for about 10 seconds each time.

waynecm's picture
waynecm replied on July 2, 2012 - 5:48pm.

I figured it out.

I had a pvcstrk.ini get automatically created at

C:\Users\mylogin\AppData\Local\VirtualStore\Windows

I guess the PVCS Client, run not in Administrator mode, can’t write back to

c:\windows\pvcstrk.ini

So, instead, it writes to that VirtualStore location. From then on, the VirtualStore copy is read. Hand editing the copy in C:\windows won’t do any good.

You either need to delete the VirtualStore copy, or edit that one.

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