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Agile Software Configuration Management: Communications and Documentation Agile software configuration management concepts and right-sizing the documentation on your projects are discussed. |
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Designing Products for Users in Context When designing software, you must look beyond simply knowing the goals of your users. It's far more useful to understand the context in which the product will be used. |
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Anger Management Have you ever felt like screaming at a customer, clobbering your manager, or trashing a teammate’s favorite digital device? Occasional anger is normal, but frequent anger can be harmful. |
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Cloud Wars Heat Up With Rackspace Fully Integrating OpenStack With Rackspace announcing that its hosting services are now operating on OpenStack, the IT hosting company seems poised to compete with the big boys of the cloud. |
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Emerging Cloud Standards—Will the Real Standard Please Stand Up? Based on the number of cloud computing standards organizations working on the problem, clearly interest is running at an all-time high. Here's a list of some of the bodies actively working on creating cloud standards. |
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Last Month’s Pragmatic Manager Posted: What is Okay to Discuss I wrote the first of a three-part series about looking at culture when you hire people last month. I posted that Pragmatic Manager, Your Culture: What is Okay for You to Discuss? and forgot to tell you. If you are on my email list, you received today’s Pragmatic Manager about what the organization values and rewards. Next up is how people treat each other. |
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Futility of CM: Configuration Items Because configuration management professionals are not united and are often unable to agree on basic concepts, it's important to work together to find a middle ground—especially when coming up with mutually agreed upon definitions. |
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Effective Methods for Software and Systems Integration Effective software and systems integration methods allow you to understand the importance of critical factors such as planning, systems design, requirements, software design, configuration management, integration, testing, subcontractors, quality integration, and test facilities. |
Boyd Summers
July 25, 2012 |
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Three Ways to Talk When You Are Listening We know listening is important—typically it’s what our stakeholders have to share that we most need to hear when eliciting and validating scope or requirements. At the same time, as business analysts, we cannot be passive flies on the wall. |
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Give Positive Feedback Before Negative? Maybe Not Many people are familiar with the build-break-build method of starting with positive feedback, then the negative, and then more positive. But is that the most effective way to convey your compliments and criticism? Recent research has been done to determine the most effective, and polite method. |
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