In today's tech-centric environment, there are many advantages to building a social network both online and "in real life." Here are some ideas to help you boost your career, market yourself, and add to your problem-solving toolbox by harnessing this "people power."

Payson Hall looks closely at the unique idea of not just providing better service to clients, but changing the client's perception of what defines good or bad service. We've gotten so used to "normal" that we've lost the ability to appreciate it. But this can be changed.

There is definite asymmetry between building trust and destroying trust. While building trust can be complex and time-consuming, destroying trust can be done in one simple instant.

Many new products being developed require the contribution of artists and other such "creatives," but artists often view the creative process as an organic thing that cannot be analyzed, dissected, or reduced to a set of defined practices without killing it. This article explores barriers such as these to the introduction of agile methods and how these barriers can be overcome.