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Creating an Error-Prevention Culture Error prevention refocuses development teams from testing
for and fixing bugs, to improving the software development process enabling the delivery of higher quality software. This article explains the importance of implementing the right error prevention solutions.
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Gary Brunell, ParaSoft
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Reducing Organization Stress and Strain: Tools for Aligning Technology and Business This article will help your team understand the difference between internal and external quality criteria. Also detailed are tool descriptions you can use in your alignment toolbox.
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Elisabeth Hendrickson, Quality Tree Software, Inc.
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Judging Use Case Quality Great test procedures cannot compensate for poor requirements. Good use cases are hard to write. This article details how to develop an effective use case for your project team.
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Steve Adolph, WSA Consulting Inc.
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They Don't Care About Quality! This paper discusses finding the true value of quality and what it means to your test team. Sometimes there is a difference between what customers and vendors each value. Getting the quality definition of both groups to match as closely as possible is the key to a successful project.
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Kathleen Iberle, Hewlett-Packard
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"Best Practices" and "Context-Driven": Building a Bridge This article discusses how to employ "best practices" and how to also implement them as daily "good practices" for your project. The author's goal is to help your team understand the best practice versus context-driven debate and how to apply that understanding within your own team.
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Neil Thompson, Thompson Information Systems Consulting Ltd.
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The Business Value of Quality and Testing Adam Tate discusses the business value of quality and testing. Learn how to increase the business value of your customer approach. Discover how to put the "R" back in ROI. In this article, the author uses his vast expertise to show you how to do just that.
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Adam Tate, IBM
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Techniques and Processes for Reliability Testing This paper details techniques and processes for reliability testing.
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Ross Collard, Collard and Company
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Managing User Acceptance Testing in Large Projects Managing user acceptance testing poses many challenges, especially in large-scale projects. Julie Tarwater explores the issues of planning, coordinating, and executing effective user testing with a large number of end users. Learn strategies for ensuring user acceptance while exploring the pros and cons of each. Discover ways to prioritize issues that arise from user testing.
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Julie Tarwater, T. Rowe Price Associates
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Making a Business Case for Test Process Improvement Time-consuming and marginally effective test processes are unacceptable in today's marketplace. The high demands of eBusiness applications combined with the more challenging quality requirements on security, usability, and performance require adequate and more mature test solutions. Dedicated, practice-based process improvement models provide the frame of reference for continuous improvement of test processes. This is obvious to quality and testing professionals--but how do you convince management? Martin Pol discusses ways to obtain management buy-in for test process improvement, and provides case data from his experiences in improvement projects.
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Martin Pol, POLTEQ IT Services B.V.
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Is the Software Improving? How can you tell if software is improving? Many QA professionals have found calculating statistics and using various metrics useful in monitoring and predicting software development progress. In this presentation, Anna Allison takes a look behind the scenes of software projects to learn how even simple metrics are useful. Learn how to effectively use metrics to report, predict, and manage your own software projects.
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Anna Allison, A2 Software Solutions
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