development

As agile software development leaves the early adoption stage and moves solidly into the mainstream, Mary Poppendieck reminds us that fads in software development have come and gone before. What makes us think that agile is different? Unless we learn from previous attempts to improve development practices, we are destined to repeat the mistakes of the past. Mary describes three proven paths to failure: (1) Copy what successful companies are doing-You don't get to be world class by chasing after best practices, you get there by inventing them; (2) Force everyone to follow the standard process-The best path to success is leveraging the intelligence of "ordinary" people in the relentless improvement of your current process; and (3) Focus on technical success-Technical success is a euphemism for business failure.

Is it really so hard to produce software that works? When was the last time you read a software license agreement? Most are one-sided statements that limit the product developer's liability. It's time to move away from "Use at your own risk" software and be upfront with customers about the true cost of quality.

The shiniest software application in the world, shipped on time and under budget, is a failure if it doesn't make someone's job easier. Failures cost us customers and money. How can we design software that our customers want to use and that will reduce our cost of failure?

Leaders can stifle progress when they unnecessarily interfere with team processes. However, as a leader, you don't want your project to go over the cliff and fail miserably or deliver the wrong results either. There are times when leaders should stand back and let the team work things out for themselves—and other times when leaders should step up and really lead.