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Sometimes software testers overvalue the adherence to the collective wisdom embodied in organizational processes and the mechanical execution of tasks. Overly directive procedures work—to a point—projecting an impression of firm, clear control. But do they generate test results that...

Many organizations use software testing metrics extensively to determine the status of their projects and whether or not their products are ready to ship. Unfortunately most, if not all, of the metrics in use are so flawed that they are not only useless but possibly dangerous—misleading...

The industry knows that a majority of software defects have their root cause in poor requirements. So how can testers help improve requirements? Richard Bender asserts that requirements quality significantly improves when testers systematically validate the requirements as they are developed.

In 2014, most Canadian businesses will face significant challenges as government regulations go into effect, requiring websites to be accessible to users with disabilities. Are your project teams knowledgeable about the technical accessibility standards?

Test leaders are often asked to present the results of their testing to management—and even to auditors. Can you clearly and confidently explain and summarize your test plans and results? Can you prove that your testing is compliant with internal procedures and regulations? 

Test automation is undeniably a key strategy for any test manager—and for good Test automation is undeniably a key strategy for any test manager—and for good reason. Test automation promises faster regression testing, higher productivity, better quality, and cost reduction.

While more and more organizations are practicing agile development methodologies,  many have not learned how to “bake in quality” throughout the process. As an agile tester, you are an integral part of the development team—working on requirements, design, implementation...