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An efficient test finds the most important defects as early as possible and at the lowest possible cost. The challenge for many of us is determining which tests are most important to execute and when to perform them.

My team has been looking for ways to make sure we understand what our business stakeholders really want from each software feature that we develop. We felt that we had to solve a basic communication problem but didn’t know how to approach that.

Almost daily, we see reports of software failures that harm enterprises and impact the brand, putting testing organizations and their efforts in the spotlight.

For years, testers and managers alike have wrestled with the problem of evaluating software products and testing efforts, often using approaches derived from manufacturing, construction, and physical sciences.

During Greg Pope’s forty years in the industry, many great processes and new tools have been promoted by incredibly gifted people. It seems that someone is always promising a cure all-the proverbial “silver bullet”-for software woes.

Whether it is controlling interplanetary spacecraft, managing medical records, or "merely" staying in business, it seems that more of us are facing the pressure of building and managing mission-critical systems and teams.