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Building a Requirements Foundation with Customer Interviews Whether you are building a brand new product or evolving an existing system, understanding the business needs of your customers is the foundation of a marketable product or valuable internal application. Few of us are experts in interviewing techniques, and few customers talk about their tasks, needs, and context in neat, concise statements about requirements. Hone your elicitation skills and learn what it takes to get beneath the surface and understand your customers: their world, how they work, and what really bothers them. With effective interviewing techniques and skills, you will get inside their heads and better understand their needs within their context.
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Esther Derby, Esther Derby Associates Inc
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Evaluating Requirements for Testability For a test engineer, perhaps the most important measure of requirements quality is testability. By improving testability during requirements development, you not only will make test design easier, but you also will have gone a long way toward building better software for less cost. Learn methods to identify the requirements problems that reduce or improve testability: ambiguity, incompleteness, inconsistency, incorrectness, and "compoundness." This method first was used successfully in a very large payroll system development project and has since been practiced in both large and small development projects. From this session take away a spreadsheet-based method for tracking requirements testability throughout the project, and see examples from an Access database that can be used for further requirements analysis.
- How to analyze requirements for attributes that increase testability
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Rodger Drabick, Lockheed Martin Transportation & Security Solutions
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Cosmic Truths about Software Requirements The history of many software projects shows that requirements mistakes are the most expensive ones to correct late in development. So, why do we make big requirements errors over and over, even in mission-critical software projects? Karl Wiegers, author of a best-selling book on software requirements and a consultant on many such projects, shares his top ten requirements principles to help your organization produce accurate, consistent, and unambiguous requirements. Although there are few absolute truths in software development, Karl has found several that almost universally apply to software projects. These principles emphasize the critical contribution that good requirements make to a project's success, and the critical contribution that customer involvement makes to good requirements.
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Karl Wiegers, Process Impact
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A Defined Process for Requirements Peer Reviews Most software projects include reviews-whether or not they are officially part of the development process. Unfortunately, these reviews are often inefficient, and even unproductive. Implementing a defined peer review process for requirements is an excellent means to both improve your requirements and kick-start overall process improvement because participants can immediately see timesaving and increased quality in work products. Find out how to measure benefits and potential savings from these reviews and how they can identify major gaps in other project processes. Take away a Peer Review Toolkit that allows your team members to start their first effective requirements review right away.
- A simple, efficient peer review process with a 30-minute training program
- Instant results and metrics, including potential savings
- A Peer Review Toolkit to get started.
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Rob Wyatt, Wachovia
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