Why is Synergy Informix memory utilization up to 96%?

Sameer Deshmukh's picture

One of our production synergy server utilizing max memory upto 96% all the time.

Any suggestion/recommendations to bring it down will be greatful. Here is the report

NPROC USERNAME SIZE RSS MEMORY TIME CPU
229 ccm_root 6001M 2161M 2.7% 89:28:13 53%
78 informix 206G 75G 96% 2687:15:3 40%
108 root 1182M 575M 0.7% 43:00:57 0.2%
6 tzm1zd 7984K 6496K 0.0% 0:00:00 0.0%
6 szn4mm 7984K 6496K 0.0% 0:00:00 0.0%

4 Answers

mdc's picture
mdc replied on May 24, 2012 - 7:35am.

We have seen situations with high CPU load long ago. Which version are you running? We are at 7.1.0.5.

You could try a restart of Synergy (not the whole server) by logging in as ccm_root (assuming UNIX server then give the commands:

$ ccm_server -stop
$ ccm_server -start

This gives a smooth restart if the jetty instance running the web mode protocol for the Synergy clients.

Sameer Deshmukh's picture

Missed in my previous post. We are using Synergy 6.5 on Solaris with Total 8 GB of Physical RAM.

David Honey's picture

Have you tried taking the Informix server offline and then online again?

Sameer Deshmukh's picture

I run the command prstat -p on ports 7407,7409 and 7410 respectively using informix processes to check if there is any application memory leak causing the issue but nothing reported. Hope bringing the informix server offline and online could solve my problem.

Is there any other wayout to find more information to prevent taking offline?

CMCrossroads is a TechWell community.

Through conferences, training, consulting, and online resources, TechWell helps you develop and deliver great software every day.