Positive psychology encourages positive and effective behaviors that help to bring out desired traits, and it applies well to many business and technical situations. Leslie Sachs explains the third pillar of positive psychology, which is related to organizational psychology and is of great interest to anyone who wants to be part of an effective institution.

Technology-driven companies, regardless of size and scale, are facing the increasing need to ship better code faster while meeting business requirements. This requires collaboration and interaction among the traditional information technology infrastructure library (ITIL), information technology service management (ITSM), and development teams for a truly agile organization to emerge.

Every time we look at the data, we perform an analysis that helps us make decisions—hopefully the right ones. In this article, Gil Zilberfeld describes a few traps where bug data misled him to make bad decisions. These traps are in the data itself, not the tools, and can lead us in the wrong direction.

In 2013, we saw a remarkable number of system glitches involving large trading systems and the exchanges themselves along with a significant number of large banking systems. Bob Aiello writes how these incidents put DevOps best practices and configuration management in the spotlight of many technology reports.