If you're paying the bill for all the graphics, glitz, and applets, you're going to want to have some evidence that thousands of potential customers have actually seen your Web site. Here is a step-by-step recipe for testing system, network, and Internet reporting systems.

A use case is a sequence of actions performed by a system, which combined together produce a result of value to a system user. Use cases describe the "process flows" through a system based on its actual likely use, so the test cases derived from use cases are most useful in uncovering defects in the process flows during real-world use of the system. Here is an example of how a use case is used to derive and prioritize test cases.

Software development involves sharing critical ideas in a hectic, high-pressure environment. If you want your team to excel in its software projects, it's important to understand the communication circuitry at work in your everyday interactions. Here's a look at the components of the communication process, and five common errors to avoid.

Collecting and analyzing some simple measures on your application development project will provide a set of building blocks that can be used to manage your projects. This data will improve your success rate and reduce project development risk. Here are some simple measures that can improve your development efforts.