Monkey testing refers to automated testing done randomly without any "typical user" bias. Here's a look at how to use such random testing techniques to cost-effectively catch bugs you might otherwise miss.

Management and testers may not often speak the same language. This article takes an unvarnished look at the communication gap between quality advocates and management and offers ways to open a dialogue and gain credibility.

When you approach a process problem in the way your workgroup functions, you're implementing an organizational change. Organizations are systems of complex interrelationships. Explicit models can help you make strategic changes.

A Bayesian Belief Net is a graphical network that represents probabilistic relationships among variables. Here is a studied look at this causal modeling technique as applied to defect prediction and resource estimation.