Mark Pawson, ASQ, CSQE, started with AccuMap Enerdata Corp in 1994 as a Software Support Analyst, switching to full-time software testing in 1997. Presently Chief Ranter of the IHS AccuMap Software Quality Assessment team, he thanks Linda McCulloch-Smith, Ganesh Murdeshwar, Nicole Wilson, and Jinhong Zheng for their help with this article.
