When coaches encounter resistance to agile transformations, we often treat it as a phenomenon to be overcome, confronted, or combated. But resistance is a natural reaction to change, and that reaction can't be alleviated by violent opposition. Rather than meeting resistance head-on, the clever coach will work around it by helping people recognize and resolve the negative emotions that drive it. Once those negative emotions are resolved, people are more likely to let down their guard and embrace change. In this interactive session, you will learn to use a method known as humble inquiry to help people uncover the emotional roots of their resistance so that they can resolve their reluctance to embrace agile transformation. You'll identify common resistance behaviors, then practice by engaging in humble inquiry. You will learn ways to use humble inquiry to build trust and rapport in your agile team.

When it comes to our day-to-day work interactions, there are many factors that pass us by simply because we’re not used to paying attention to them. The best way to become more observant is through deliberate practice, so join Julie Wyman for a brief introduction to themes and different aspects of interactions to start observing, followed by small group exercises to practice observing and to help understand what it feels like to be observed. The exercises will be followed by a debrief and full group discussion about how to observe thoughtfully and share feedback in a neutral, nonjudgmental way. You will leave with an understanding of the critical importance of being able to observe interactions at the individual, team, and organizational levels, and with ideas for how to observe using multiple senses. You'll go home with your coaching and support skills more aligned to your team’s full situation and needs.

DevOps teams struggle to ensure quality in multiple daily deployments. Traditional testing approaches have often failed in this context, but there are exciting new ways to test. Laurent Py and Vincent Prêtre will explain how, at Hiptest, DevOps teams combine behavior-driven development...

Becoming an amazing leader means achieving high-performing results. However, this journey of growth and learning has plenty of ups and downs, twists turns, and results and surprises. After years of leadership coaching and practice, Tricia Broderick has noticed several key patterns that have prevented people from taking the next step toward growing their leadership skills. Some of the common questions are, "What if we risk failure?" "Why won't my team step up?" and “Am I still adding value?" Tricia says that to achieve high-performing teams, leaders must challenge these patterns through learning, reflection, and discovery. She also asserts that this challenge starts from within each one of us. Too often we focus on what the team is or is not doing, when instead we should start with what we are doing to influence the team dynamic.