Whether an organization is developing a new system or maintaining an existing system, implementing best practices in the defect tracking and management processes will save time and effort. In this paper we discuss typical issues and lessons learned, and map these to preventive measures.

Computing nerds bring value to any company for which they work. They bring knowledge and an understanding of systems and projects that can help managers avoid bad decisions. But the computing nerd in this stage still has room for growth. In this week's column, Payson Hall says there's a higher level of value computing nerds can achieve. And, in today's economic environment, this level is far more valuable than ever before.

Agile is a development strategy that we have worked with for a number of years now. Lately, we've been getting a lot of questions from clients along the lines of: "I've got a project, I want to globally source it, can I use Agile Development?"

Well, that depends.

Published in 1989, The Seven Habits of Highly Effective People, by Stephen R. Covey has helped millions establish great habits for achieving true interdependent effectiveness in their lives and their jobs. This article discusses the 7 habits, framing the habits for highly effective testers.