Turn to The Last Word, where software professionals who care about quality give you their opinions on hot topics. This month, find out why Matthew Heusser thinks that quality problems should be prevented, not cured.

We're pleased to bring you technical editors who are well respected in their fields. Get their take on everything that relates to the industry, technically speaking. In this issue, Brian Marick explains why he believes the future of software lies in trust and teamwork among the many people who care about quality.

As a manager, how do you use the data you collect to actually steer your company's actions? One key is to know what the data actually means. Ben Linders shares how telecommunications giant Ericsson began getting the real story behind its numbers.

Turn to The Last Word to find out why faster development tools may not be saving anyone any time.